TAJINEBANANE C/O KAIROS LOGISTIQUE — 19 Rue de la Ferme Saint-Ladre, 95470 Saint-Witz, France
(Be sure to include your Kairos Logistique delivery note in your return, if necessary please send us an email in advance)
As a small family business, we are not yet big enough to offer free postage.
It is your responsibility to pay postage when you return an item to us.
If you live in France, when we return an exchanged T-shirt, we are happy to cover the cost of this first postage. All postage for subsequent exchanges will again be at your expense.
If you live outside France, you will have to cover the shipping costs (both for us and for you).
If the exchange criteria are not met for any reason, you will also be responsible for postage.
To be eligible for a return or exchange, please ensure that the following conditions are met:
1. Your request is within 14 days of the date the shipping confirmation email is sent.
2. The garment is in its original condition and has not been washed.
3. The garment has never been worn – except for the fitting for the adjustment.
If you are not sure if your T-shirt is eligible for an exchange – for example, if you have exceeded the 14-day deadline or if it is an item subject to a particular promotion – please contact us first.
Only clothing in its original condition will be accepted – all labels attached.
The garment has never been washed or worn – except for the fitting.
If the returned garment has been washed, is marked (make-up, deodorant stains, traces of sweat, etc.)
or if the garment has a strong smell (e. g. perfume or cooking), we reserve ourselves the right to refuse a return on this item and we will not be able to guarantee a refund of postage costs.
Please understand that we cannot accept these items as we will not be able to put them back on sale.
At Tajinebanane, we use high quality fabrics for accredited manufacturing and printing.
However, if you have received a garment with a defect (e. g. a seam or fabric defect) or if you accidentally received the wrong garment, please contact us.
A question? A suggestion? Or you just want to grab a cup of coffee with us?
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Free delivery from 100€ only in France